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Standard shipping takes 3-5 business days within the US. Express shipping (1-2 business days) is available at checkout. International shipping typically takes 7-14 business days depending on location. All orders ship from our Portland, OR warehouse within 1-2 business days.

We offer hassle-free returns within 30 days of delivery. Items must be unused and in their original packaging. Return shipping is free for US orders. Refunds are processed within 3-5 business days of receiving your return.

Yes! We ship to 12 countries including the US, Canada, UK, Australia, Germany, France, and Japan. International shipping costs are calculated at checkout based on your location and order weight. Please note that international orders may be subject to customs duties.

Each product comes with specific care instructions. As a general rule: hand wash ceramic and glass items, machine wash linens on cold, wipe wood with a damp cloth and re-oil monthly, and trim candle wicks before each use. Detailed care guides are included with every order and available on each product page.

Yes! We offer wholesale pricing for qualifying retailers and custom orders for events and hospitality. Please contact us at wholesale@lumina-home.com with your business details and we'll send you our wholesale catalog within 2-3 business days.